Book Club

I started a book club with the design team. Today was our first meeting, deep diving into the first couple chapters of Just Enough Research by Erika Hall. 30 minutes of amazing discussion with incredibly thoughtful colleagues talking about user research. We talked about everything from how to do more research, how we can overcome… Continue reading Book Club

The next chapter

Today was the first day of a new chapter. After almost 8 years at Automattic, and after a lot of tough decisions and consideration, I’ve moved on to my next adventure with Bestow Life Insurance as their newest Senior Product Designer. It’s very bittersweet as Automattic has been like extended family, but I’m excited to… Continue reading The next chapter

Seeking a broader perspective in design

For the past couple months a team of designers has been neck deep in user research and exercises designed to help us absorb and synthesize everything we’ve learned. We started from curiosity: how can we better solve the problems small business owners are facing? We got the chance to talk with over 30 small business… Continue reading Seeking a broader perspective in design

Keeping product assumptions in check

Assumptions can be difficult to overcome. Many times we don’t even realize we’re making them. As an experienced product designer, I find it easier to make these assumptions. They more easily creep into my work subconsciously because I have more knowledge and experience of “best practices” and “what worked before”. So how can we keep… Continue reading Keeping product assumptions in check

Sending the right message with form validation

Error messages. Those little things everyone hates to see. As designers, we like to design the best possible experience for getting users through the task at hand. But it’s our job to put as much consideration into error states as we do the success flow. Any error messages we show to users should provide helpful… Continue reading Sending the right message with form validation

Automattic Grand Meetup 2016

Last week, 467 developers, designers, and happiness engineers descended upon Whistler, Canada. Every Automattician that could make it joined together near Vancouver for the eleventh annual Automattic Grand Meetup. The 2-hour drive from Vancouver airport to Whistler Village was beautiful. We traveled up the coast through winding roads, sandwiched between gorgeous Pacific Ocean and mountain… Continue reading Automattic Grand Meetup 2016